Downloads and account help.

Sign-in help

Handler supports Sign in with Apple and native Google sign-in. Use the same provider each time so your training history stays attached to one account. If sign-in fails, confirm you have a connection, update Handler from your app store, close and reopen the app, then try again.

Workout or plan help

Complete onboarding with your current goal, schedule, equipment, and training location. If a workout is missing or the plan does not match those answers, send support the affected screen, the approximate time it happened, and the app version. Do not send passwords or sensitive medical information.

Notifications

Handler asks for notification permission during onboarding. You can change this later in your phone's notification settings for Handler. Notifications are optional; disabling them does not delete your workouts or account.

Subscriptions and billing

Handler Pro is required after onboarding. The app shows monthly and annual prices, billing periods, and eligible introductory offer terms before purchase. For App Store purchases, use Restore Purchases in Handler to recover an eligible entitlement. Apple subscriptions renew automatically until cancelled; manage or cancel them in your Apple Account subscription settings. Deleting the app or your Handler account does not cancel Apple billing.

For Android purchase or billing questions, contact Handler supportand review the terms shown with your purchase. See subscription detailsfor what Pro includes and the scope of our Apple billing guidance.

Account and privacy

You can export or delete your account from Handler settings. For help when you cannot open the app, email Handler support from the address associated with the account. See the Privacy Policy and Terms of Service.

Contact support

Email Handler support. Include your app version, phone model, operating system version, and the last action you took before the problem appeared. Never send a password, Apple sign-in token, Google token, or payment details.